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Peter Ashby Smith's avatar

Important point!

Many founders think they're competing against another startup. More often they're competing against inertia.

The customer's current workaround, spreadsheet, email chain, legacy system, or habit is usually a much stronger competitor than the startup down the road.

People don't switch because something is better. Rather, when something is better and also worth the disruption to their existing workflow. That's a much higher bar than most founders realise!

Gabriela Birova's avatar

Every startup has competition, even if it's spreadsheets and habits.

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